Simulated workplaceCAQA Bloom and Stem Florists is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SFLCAQA Bloom and StemSimulated workplace
Simulated workplace
Simulated Business Resources

For trainers and assessors

How to use CAQA Bloom and Stem Florists with your students, what is included, and the mapping to the Floristry Training Package.

SFL release 2.0Service and Creative Skills Australia
What is included

One simulated business, ready for assessment

A complete fictional employer

Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.

14 controlled documents

Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.

5 working systems

Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.

Inbox, notices and calendar

Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.

8 assessment scenarios

Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.

Mapping to current units

Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.

How to use it

A typical delivery pattern

  1. Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
  2. Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
  3. Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
  4. Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
  5. Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
  6. Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Unit mapping

Scenarios mapped to current units

Codes and titles were taken from training.gov.au on 10 September 2026 (Floristry Training Package, release 2.0, developed by Service and Creative Skills Australia). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.

ScenarioLevelUnits of competencyQualifications
Receive and condition the Monday grower delivery
Buying and Stock
EntrySFLSOP004 Receive and store floristry stock
SFLSOP005 Prepare and care for floristry stock
SFLSOP003 Recognise flower and plant materials
SFLWHS001 Participate in safe work practices
SFL20125 Certificate II in Floristry (Assistant)
SFL30115 Certificate III in Floristry
Serve customers on a sympathy Saturday
Retail and Studio
EntrySFLSOP007 Interact with floristry customers
SFLSOP009 Sell floristry products
SFLSOP001 Source information on floristry products and services
SFLSOP002 Work effectively in the floristry industry
SFL20125 Certificate II in Floristry (Assistant)
SFL30115 Certificate III in Floristry
Construct twelve hand-tied gift bouquets for a corporate order
Design and Production
IntermediateSFLDEC006 Construct hand tied floristry products
SFLDEC005 Assemble floristry products
SFLDEC001 Maintain floristry tools and equipment
SFLSOP005 Prepare and care for floristry stock
SFLWHS001 Participate in safe work practices
SFL30115 Certificate III in Floristry
Prepare a quotation for a sixtieth birthday celebration
Events and Weddings
IntermediateSFLSOP010 Prepare quotations for floristry products
SFLDEC012 Interpret floristry design briefs
SFLDEC013 Plan floristry designs with clients
SFLSOP001 Source information on floristry products and services
SFL30115 Certificate III in Floristry
SFL40125 Certificate IV in Floristry
Design and build the spring window display
Retail and Studio
IntermediateSFLSOP006 Display and merchandise floristry products
SFLSOP011 Develop a floristry product range
SFLDEC002 Design floristry products
SFLSOP003 Recognise flower and plant materials
SFL30115 Certificate III in Floristry
SFL40125 Certificate IV in Floristry
Style and manage a rooftop corporate function
Events and Weddings
AdvancedSFLDEC011 Style and manage floristry for events
SFLDEC009 Construct complex floristry products
SFLMGT001 Coordinate floristry work teams
SFLWHS002 Provide a safe work environment
SFLDEC003 Design complex floristry products
SFL40125 Certificate IV in Floristry
SFL50125 Diploma of Floristry Design
Investigate the Ringwood cool room failure
Buying and Stock
AdvancedSFLWHS002 Provide a safe work environment
SFLSOP012 Maintain and order floristry stock
SFLSOP005 Prepare and care for floristry stock
SFLMGT001 Coordinate floristry work teams
SFL40125 Certificate IV in Floristry
SFL50125 Diploma of Floristry Design
Develop the Christmas product range
Design and Production
AdvancedSFLSOP011 Develop a floristry product range
SFLDEC002 Design floristry products
SFLSOP012 Maintain and order floristry stock
SFLSOP001 Source information on floristry products and services
SFLDEC008 Construct floristry products with a base medium
SFL40125 Certificate IV in Floristry
SFL50125 Diploma of Floristry Design
Qualifications

All 4 current qualifications in SFL

The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.

CodeTitleLevelStatus here
SFL20125Certificate II in Floristry (Assistant)Certificate IIFeatured here
SFL30115Certificate III in FloristryCertificate IIIFeatured here
SFL40125Certificate IV in FloristryCertificate IVFeatured here
SFL50125Diploma of Floristry DesignDiplomaFeatured here
Delivery format

Delivery and LMS compatibility

Hosted web application

Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.

LMS ready

Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.

Privacy by design

Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.

Accessibility and motion

Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.

Licensing

Licensing and usage

RTO licence

Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.

Intellectual property

All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.

Customisation

Branding and customisation

Branding

A private copy with the RTO's own business name, colours and logo can be produced on its own address.

Content

Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.

Integration

Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.

FAQ

Questions trainers ask

How do trainers use this site with a floristry class?

Assign a scenario from the Scenarios page to each student or group, point them at the inbox message that introduces it, and let them work through the documents and systems as an employee of Bloom and Stem would. The assessor notes on each scenario describe the evidence to collect.

How do students sign in?

Students sign in with the class code and their own name from the Sign in page. Each student gets a private copy of the record systems, so entries they create in the Order Book or the Incident and Hazard Register do not affect other students.

How are the records kept?

Every entry a student makes is stored against their sign-in and can be exported by the trainer as a PDF or spreadsheet for the assessment file. Seed records are shared and read only; student records sit alongside them.

Can I reset a student's records?

Yes. From the trainer dashboard choose the student and select Reset systems. This removes the student's entries and restores the seed records. Submitted deliverables are kept unless you also clear submissions.

Can I customise the business for my RTO?

Trainers can add their own documents, inbox messages and scenarios from the dashboard, and can hide any seed content that does not suit their delivery. The business name, people and core documents stay consistent so that the site continues to read as one workplace.

Which qualifications does this workplace support?

Bloom and Stem supports Certificate II in Floristry (Assistant) through to the Diploma of Floristry Design. The scenarios are labelled Entry, Intermediate and Advanced and each lists the units of competency it is mapped to, copied from training.gov.au.

Talk to CAQA

Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.