Simulated workplaceCAQA Bloom and Stem Florists is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SFLCAQA Bloom and StemSimulated workplace
Simulated workplace
Scenario · Design and Production

Develop the Christmas product range

You are the Product Development Lead working with the Head Designer.

Advanced4 to 6 hours8 tasks
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The situation

What has happened

The Christmas and End of Year Peak Trading Plan commits the business to a finalised Christmas range by 2 October 2026 so it can be photographed for the online store by 16 October and stocked for the December peak. Last year's Order Book shows what sold and what was remade, growers have advised what natives, foliage and imported lines they can supply in December, and two competitors have already published their ranges. The range must include wreaths, table centrepieces, native Christmas bunches, gift bouquets at three price points and a corporate gift box. Each product needs a costed specification, a target margin, stock order quantities and a construction method that casual designers can follow at volume. The General Manager wants the draft at the leadership meeting on 29 September.

Your brief. Research demand and supply, design a Christmas range that meets the plan, cost each product with a specification and target margin, set stock order quantities from the sales forecast, write construction methods suitable for casual staff, and present the range for sign-off.
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Tasks

Deliverables

  • A sales analysis of last December's orders
  • Costed specifications and construction methods for each product in the range
  • A stock order draft with quantities and delivery dates
  • A range presentation for the leadership meeting

Documents to use

Systems to use

Order Book

Records every retail, phone and online order from enquiry to delivery, including product, card message, delivery window and any complaint or freshness claim.

Stock Intake and Cool Room Log

Records every delivery of flowers, foliage and plants with condition grades and wastage, and holds the twice daily cool room temperature readings for each site.

For trainers and assessors

Units of competency

Current on training.gov.au for the Floristry Training Package as at 10 September 2026.

SFLSOP011Develop a floristry product range
SFLDEC002Design floristry products
SFLSOP012Maintain and order floristry stock
SFLSOP001Source information on floristry products and services
SFLDEC008Construct floristry products with a base medium

Qualifications

SFL40125Certificate IV in Floristry
SFL50125Diploma of Floristry Design
Assessor notes

What to look for

Evidence guide

Assess whether the range is grounded in the sales data and confirmed supply, whether costings and margins are accurate and meet the plan, whether construction methods are clear enough for casual staff to produce at volume and safely, whether stock quantities follow from the forecast, and whether the presentation gives leadership what it needs to sign off by 2 October.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.