Simulated workplaceCAQA Bloom and Stem Florists is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SFLCAQA Bloom and StemSimulated workplace
Simulated workplace
Scenario · Buying and Stock

Receive and condition the Monday grower delivery

You are the Stock Assistant at the Cremorne workroom.

Entry2 to 3 hours8 tasks
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The situation

What has happened

It is 6:30 on Monday morning at the Cremorne workroom. Two grower deliveries are due within the hour: Yarra Valley Blooms with garden roses, David Austin roses, snapdragons and eucalyptus, and Dandenong Natives with waratah, kangaroo paw, banksia and flowering gum. The Buying and Stock Coordinator is at the wholesale market and has asked you to receive both deliveries alone. The receival bench needs preparing, the cool room opening temperature has not been taken, and the workroom benches start production at 8 am and will be pulling from this stock. Last week a bunch of imported roses arrived with botrytis and a claim had to be lodged, so condition grading matters.

Your brief. Receive both deliveries correctly: prepare the bench and buckets, count and inspect every line, grade condition, condition and label every bunch, store it in cool room 1 in date order, record the opening temperature, and complete the forms and register entries so that a supplier claim can be lodged if needed.
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Tasks

Deliverables

  • Two completed Stock Receival and Condition Check Forms
  • Three entries in the Stock Intake and Cool Room Log (temperature plus two deliveries)
  • A conditioning treatment list for the five flower types
  • A handover note to the Buying and Stock Coordinator

Documents to use

Systems to use

Stock Intake and Cool Room Log

Records every delivery of flowers, foliage and plants with condition grades and wastage, and holds the twice daily cool room temperature readings for each site.

Incident and Hazard Register

The controlled record of every injury, near miss, hazard, chemical exposure and vehicle incident, with investigation findings and corrective actions to closure.

For trainers and assessors

Units of competency

Current on training.gov.au for the Floristry Training Package as at 10 September 2026.

SFLSOP004Receive and store floristry stock
SFLSOP005Prepare and care for floristry stock
SFLSOP003Recognise flower and plant materials
SFLWHS001Participate in safe work practices

Qualifications

SFL20125Certificate II in Floristry (Assistant)
SFL30115Certificate III in Floristry
Assessor notes

What to look for

Evidence guide

Look for correct identification of each flower type, the right conditioning treatment for woody, hollow and sappy stems, accurate counts and honest grading, bucket labels that follow the procedure, first in first out placement, and complete register entries with the correct status. The handover note shows whether the student understands what needs escalation, particularly the shortfall and any claim.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.