Simulated workplaceCAQA Bloom and Stem Florists is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SFLCAQA Bloom and StemSimulated workplace
Simulated workplace
Communications

Notice board

What the business is telling its staff this month.

Safety

Toolbox talk: cuts and thorn stripping

Following a finger cut in the workroom this week, every site will hold a ten minute toolbox talk on knife technique, thorn stripping and cut-resistant gloves before Friday. Gloves are now stocked at every bench. Please sign the attendance sheet and report every cut, however small, on the Incident and Hazard Report Form.

3 September 2026

Quality

Freshness guarantee reminder

We had two freshness claims last week, both on roses that were not recut before use. Every stem that leaves the cool room for a product must be recut and placed in fresh water at the bench. Care cards must go with every order. Check the bucket date labels and use the oldest stock first. Ask Mei-Ling if you are unsure of any line.

5 September 2026

People

Casual recruitment for the December peak

We are recruiting sixteen casual designers, drivers and shop assistants for November and December. If you know someone with floristry training or a clean driving record, ask them to apply through the careers page by 30 October. All casuals complete the safety induction and tool training before their first shift, as set out in the peak trading plan.

8 September 2026

Event

Citizenship ceremony install, 27 September

The events team will be at Bayview town hall from 6 am on Sunday 27 September installing the pedestal arrangements for the citizenship ceremony. Cremorne cool room 2 is reserved for that stock from Thursday 24 September. Please do not move labelled event buckets. Bump out is the same evening.

9 September 2026

Operations

Prahran vase shelf out of action

The glass vase display shelf at Prahran collapsed overnight and the area is cordoned off until the maintenance contractor inspects and re-anchors the shelving. Do not restock that wall. Vases are available from the Cremorne store for orders. The incident is recorded as INC-26-038 and the Retail Manager owns the action.

10 September 2026