Business Support
Provides leadership, finance, rostering, recruitment, training records, safety coordination and document control for the whole business, and holds the relationship with the accountant, insurers, landlords and the union where staff are members.
What the team is accountable for
- Set budgets, pricing and seasonal plans
- Roster staff under the award and manage leave and payroll inputs
- Coordinate the work health and safety program and incident follow-up
- Control policies, procedures, forms and the document register
- Manage insurance, leases, licences and compliance calendars
How we know it is working
Who works here
Harriet Lindqvist
Founded the business in 2004 as a single Prahran shop and now leads strategy, finance and the safety program across three sites.
Where the work is recorded
Incident and Hazard Register
The controlled record of every injury, near miss, hazard, chemical exposure and vehicle incident, with investigation findings and corrective actions to closure.
Delivery Run Sheet
Plans and records each delivery run, the van pre-start check, the orders in sequence, delivery times and any failed or problem deliveries.
Event Brief Register
Tracks every wedding and event enquiry through consultation, quotation, confirmation, production and delivery, with the design brief, quoted value and site risk assessment status.
Assessment tasks in this department
No scenario is set in this department yet.
Documents the scenarios use
- See the document library.